FAQ - Frequently Asked Questions

1. Do you sell original or compatible parts?

We offer both original and high-quality compatible spare parts for coffee machines.

2. How can I find the right part for my coffee machine?

Use the model filter or search by the manufacturer’s part number.

3. What if I’m not sure which part I need?

4. How does the order process work?

Select the part, add it to the cart, and complete your order.

5. What delivery options are available?

You can find all details about delivery and payment in the Shipping and Payment section.

6. What payment options are available?

You can find all details about delivery and payment in the Shipping and Payment section.

7. Can I return the goods?

Yes, within 14 days if the part is unused and undamaged.

8. Do you also sell wholesale (B2B)?

Yes, we offer special prices for service centers and business partners.

9. Do you provide a warranty on parts?

All parts come with a standard 24-month warranty.

10. How can I contact you?

Send us an email at info@brewive.com.